![]() ![]() ![]() Right-click on the usbaapl64.inf file (may be listed as "usbaapl.inf" instead).Īfter installing, you should disconnect your iPhone, restart your PC, and then connect your iPhone again. If you do not know how to turn on the Find My feature on your iPhone, please follow the following instructions.Type: %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers.Press the Windows+ R keys simultaneously, in order to open the Run command box.Select the backup file you need and click 'Start Scan'. Choose 'Recover from iTunes Backup File' from the left sidebar and all iTunes backup files on your computer will be scanned out. You can use a cable to directly connect your iPhone to a Mac with OS X 10.9 or later, or to a PC with Windows 7 or later. Open the program on your computer after you install it. from Apple's website), you will need to take a slightly different route in updating your drivers, as described below: Connect iPhone and your computer with a cable. Hopefully, your PC will recognize it.īut if you happen to have downloaded iTunes from Apple (i.e. Instead, you need to use to erase your device, or you can first turn on two-factor authentication. Select the 'Encrypt local backup' checkbox and create a memorable password. Click Search automatically for updated driver software.Īfter updating, you should disconnect your iPhone and then reconnect. If you don't have two-factor authentication turned on for your Apple ID, you can't erase a device remotely using the Find My app.This may be written as "Apple iPhone" or "Apple Mobile Device", or "Apple Mobile Device USB Driver". Right-click the driver option that represents your iPhone. Tap the first item, usually next to your name and photo.Scroll down and click the Portable Devices tab (note: this may be called "Imaging Devices" or "Other Devices", depending on your version of Windows).Unlock your iPhone and open the Home screen, then connect it via USB cable to your PC (close iTunes if it opens upon connecting). ![]() In most cases, you would have downloaded iTunes from the Microsoft Store, which means that you need to follow the steps below: This step applies only to Windows users, and it involves updating the software that handles how your computer connects with your iPhone. ![]()
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